Thinking
iBridge is happy to share our unique perspectives, which are based on more than a decade of technology partnerships. Join the conversation, when you read and comment on our blogs, case studies, or newsletters.
More of our thinking
Technology Services
You are not alone floating in the cloud
What is Cloud? In pure business terms, the cloud is essentially a flexible, scalable, pay-per-use model for the…
Email Encryption – 10 Things You Don’t Know that Can Hurt You
How many emails do you send and receive per day? Lost count? While email has undeniable benefits, it’s…
The Underground Economy of Data Breaches
While data breaches can often be viewed as a single event, in reality, data breaches can result in…
Law Firms and Cyber-Attacks
Digital security is becoming a more frequent topic in the legal world, as are the ethical questions brought…
Data Analytics is the New Competitive Advantage
Data analytics is the new fuel and a key component of any successful digital transformation initiative. It’s changing…
Have You Thought About Your AI Strategy?
Businesses face crossroads when emerging technologies achieve critical market adoption. Companies that don’t have the strategies in place…
The Reason Your Digital Transformation Progress Is Stalling Could Be You
Although as many as 93% of IT leaders indicate that their organizations are implementing a digital transformation, 42%…
Accurate Decision Making with Data Driven Insights
Insights that are data driven can give a business a decision-making advantage for improvements. With information and observations…
Data Mapping: A Key Step to Staying Compliant with Data Security Regulations
Data security, data integrity, and data privacy are key concerns for today’s businesses. In particular, the GDPR in…
Why Every Business Needs an Enterprise Information Management System
Did you know that the amount of enterprise-level data is growing at a staggering rate of 30 to…
Consulting and Assessment Services
Social Media Investigations – Why You Need More Than Just a Screenshot
There are more places than ever for data relevant to your case to be hiding. When you download…
3 Steps to Successful Information Governance
Lately, the phrase “information governance” has become one of those buzzwords that people toss around an awful lot without knowing exactly…
7 Things About Medical Identity Theft Healthcare Executives Need to Know
When thinking about identity theft, the picture that most often comes to mind is credit card fraud or…
Forensic Collection of Cell Phones – What You Can Do To Secure Evidence
Did you know cell phone use is expected to grow by 650% by 2018? Cell phones are not…
Designing Intelligent Questionnaires
Surveys and questionnaires have been used by organizations to query, assess, and validate business goals and objectives for…
Don't Get Left Behind
In today’s fast-evolving business environment, the ability to leverage the right digital technologies is the key to success…
Rethinking the Survey
We are all familiar with surveys. We have taken countless numbers of them in our lifetime, from the…
The Reason Your Digital Transformation Progress Is Stalling Could Be You
Although as many as 93% of IT leaders indicate that their organizations are implementing a digital transformation, 42%…
How to Find the Right Consulting Firm
Confused about whether to hire a Consulting firm or not? How does a consulting firm benefit your firm?…
Why is ISO 27001 important for your business?
The Pandemic has affected several businesses, depending on their geographical location, industry, and type of industry. But Covid…
Legal Support Services
Is your Contract Management Just “Good Enough”?
Contracts are a fundamental building block in any business. They…
Top 5 Issues of Contract Management
All organizations use some form of a contract management system.…
How ERP/CRM Can Help Streamline Contract Management Systems
Enterprise resource planning (ERP) programs, customer relationship management (CRM) tools,…
Departments That Benefit from a Successful Contract Management System
Contract management procedures cross departmental boundaries and affect almost every…
How ‘Best Practice’ Contract Management Systems Work - I
The term Best Practices refers to corporate procedures that improve…
How ‘Best Practice’ Contract Management Systems Work - II
Each stage of a contract’s lifecycle must work at optimal…
10 Legal Industry Threats, Challenges and Trends Legal Professionals Need to Know
As recently as a decade ago, the legal industry was…
Intellectual Property Litigation Managed Document Review
The Client: A Global Search Engine Provider Issue: Several layers of…
Digital Transformation Success Part 1
Undergoing a digital transformation is the key for any organization…
Have You Thought About Your AI Strategy?
Businesses face crossroads when emerging technologies achieve critical market adoption.…
Process Outsourcing Services
What Healthcare Execs Need to Know about ICD-9 to 10 Conversion
Like any systematic alteration or conversion, the full transition from ICD-9 to ICD-10 in 2015 brings with it…
Using Back-Office Services and Outsourcing to Accelerate Growth
Smart companies, firms and organizations have learned that using back office on-demand services is a quick and easy…
Protect Your Data While WFH
Businesses face crossroads when emerging technologies achieve critical market adoption. Companies that don’t have the strategies in place…
Should You Hop on the Blockchain Bandwagon?
While Bitcoin is the poster child of blockchain, the technology goes beyond cryptocurrency. Blockchain refers to an all-encompassing…
The Importance of Mobile-First Thinking
An essential goal of any digital transformation (DX) strategy is to improve customer experience across all channels. As…
Why is Automation in Back-office support Essential?
The Back-Office and is made up of administration and supports professionals who aren’t client-facing. Back-office functions can include…
Step Involved in Business process optimization and its benefits
Process Optimization is continuously adapting processes that help improve your business succeed. To begin, identify strong and weak…
Daily Digest
We help you stay on top of the trends that are important to your business, with a Daily Digest of today’s hot topics. This valuable resource is delivered to your inbox every business day, free of charge. Subscribe now, and don’t miss out on a single issue.
Testimonials
We value our relationship with our clients and we’re proud of such relationships that have lasted a lifetime for us. It’s not only about understanding the business problem but it’s about ‘getting it done and getting it done well’.
That was the last of it. Phew. Thank you for all your help on this. You did an amazing job and really reduced a lot of my stress from this project. Please feel free to submit your final invoice at any time. We would appreciate it if you could do so before next Tuesday. I can’t remember if I have already provided a PO for this month. If you need one please don’t hesitate to let me know.
Thank you.
Tanner Ohman
Project Manager
IKONOffice Solutions, Inc.
I just wanted to thank you and your team for doing such a great job and turning our project around so quickly. The client will be delighted to receive this project today, 3 days ahead of schedule. We will certainly send more work your way.
Dave Wilkinson
President
Capitol Digital Document Solutions
Earth Class Mail made the strategic decision in 2009 to partner with iBridge to process confidential and time sensitive digital information. The partnership required the iBridge to complete data processing and QA within one business day. iBridge handled the initial volume of 30,000 transactions a month in 2010 and has stayed on track as those volumes are now 80,000 transaction a month in 2016. The iBridge team consistently performs at a high-level with high accuracy, and proved, very agile as the platform, and processes changed over the years. The cost benefit by partnering with IBridge helped control day to day operating expenses that allowed Earth Class Mail to continue with its growth strategy. I would highly recommend the IBridge team to anyone looking for help with their business processes.
Jim Wilson
President and CEO
Earth Class Mail Corp
iBridge is great to work with. Their goal is that the customer is happy with the end result, and they make every accommodation to ensure they’ve deliver the product that you as the customer expect. It was also a tremendous benefit to us that they were able to set up and complete the imaging work on-site at a competitive price instead of shipping the documents to them. It allowed us to continue active use of the documents through the imaging process without an interruption to our business.
William F. Sulima
CRM
Exelon Business Services
We all get used to “no news is good news’ within our industry, but with the job that you and your team did for me these past few days, I didn’t think silence would do justice to the amazing job you all did. I wanted to take a moment to thank you and your entire team for the way that you all handled my project. From the very beginning, you and your team took this on without any hesitation and performed even better than I had expected, which soothed my nerves greatly. I can’t thank you enough for you and your teams efforts, your assistance saved my client many millions of dollars, I know the project wasn’t that large, but it is to this date, the most important project we have had. Thanks for always being the best partner I could have ever asked for and for always being willing to take on any task no matter how small or large it may be.
Marc Andrews
Novitas Data
We are a service bureau; we typically process 80 to 100 discreet projects each month. A large percentage of these projects require either data capture from image or image review and manipulation. We used to perform these operations with in house staff, but we were not able to scale our staff to keep pace with our capacity requirements. Ten years ago, we started partnering with iBridge, we were initially impressed with their competence, accuracy and their ability to quickly scale up to keep pace with our rapidly changing requirements. In the ensuing ten years, iBridge has become not only a valued partner, but also an integral part of our daily production workflow. To borrow from an old workplace adage, “you will never get fired for choosing iBridge”
Jim Modrall
VP
BMI
iBridge has been a critical part of our operation for the last six years. They have processed 10’s of thousands of documents a month for us with world-class accuracy. The team is committed to being the best with a strong focus on accuracy, speed, and process improvements. We can count on iBridge to manage the process from end to end, updating training materials, and performing against SLA’s. As a result, they not only give us time back, they have given us peace of mind.
Rene Lacerte
CEO
Bill.com
We have worked with iBridge over the years on strategy for litigation matters and developing plans for consolidation of services to drive efficiency and reduce operational costs for the firm. They are reliable, neutral and never hesitate to provide advice and analysis to help us make critical decisions. We have clear visibility in the areas of work due to the collaborative nature of the work performed.
Law Firm Partner
Trial attorney and firm leader
West Coast Law Firm
"We have worked with iBridge for several years, and they have consistently provided us a high level of service."
Alex Algard
FOUNDER & CEO
hiya.com