Insights

The Human in the Loop Is Not a Stopgap. It Is the Point.
In my opinion, the benchmark most organizations use to measure AI success is the same one they use to justify headcount reductions: how few people does it need? The assumption underneath that question is that human review is a temporary inconvenience, a stopgap until technology matures enough to work without us. In government, defense, and […]
Trust Is the Real Bottleneck in AI Data Extraction
In my opinion, the AI industry is focused on the wrong problem. Most conversations revolve around accuracy rates, processing speed, and model performance. Those things matter, but they are rarely what determines success in government and defense environments. In my experience, the real bottleneck is trust. Organizations do not struggle because AI cannot extract information. […]
Why California’s Proposed PAGA Regulations Are Raising the Bar on Data Defensibility
In my opinion, many people are looking at California’s proposed PAGA regulations through a legal lens when they should be looking at them through a data lens. The discussion has focused on cure rights, filing requirements, and procedural changes. Those are important, but they are not what will determine how successfully employers respond. In my […]
The Future of AI Governance Is Decision Governance
Introduction For years, organizations have viewed AI governance as a data problem. In my opinion, that is no longer true. Data governance remains important, but it is no longer the biggest challenge. As AI becomes part of everyday business decisions, the real question is no longer how information is protected. It is how decisions are […]
Every Prompt Is a Decision You’re Not Auditing
Most organizations believe they have AI risk handled. They have a policy. They have a list of approved tools. They have a security team watching the perimeter. That is not governance. That is inventory. The harder problem is not controlling the technology; it is governing the decisions the technology now influences. And sitting at the […]
A Century of Property Records, Preserved Book by Book
GOVERNMENT RECORDS MODERNIZATION A Century of Property Records, Preserved Book by Book Gilliam County, Oregon · County Clerk’s Office Gilliam County’s deed and mortgage history reached back to 1874 — bound ledgers, oversized mechanical books, and photostat copies that had outlived the equipment built to read them.   31,300 IMAGES DIGITIZED 1874–1972 RECORDS PRESERVED 2011–2023 […]
62,000 Pages of County History, Made Searchable
62,000 Pages of County History, Made Searchable Anderson County, Texas · County Clerk’s Office  For decades, the record of who owned what land in Anderson County lived only on paper — bound deed books and patent records one flood or fire away from being gone for good. 62,092 IMAGES DIGITIZED 99.99% VERIFIED ACCURACY 51,154 RECORDS […]
The Intersection of PAGA and Whistleblower Claims: Technology’s Role in Protecting Employee Rights 
The convergence of two critical components—Private Attorneys General Act (PAGA) claims and whistleblower protections—has become increasingly relevant in labor law and employee rights. These legal avenues empower employees to report labor law violations and safeguard their rights while doing so. With its transformative capabilities, technology plays a pivotal role in ensuring that employees who blow […]
The Two Week Lag
Part Three in a Six-Part Series Sharing What Every Nonprofit Leader Needs to Know to Win in a Data-Driven Funding World I want to take a moment for the people doing one of the hardest jobs there is. The case managers, program directors, and nonprofit staff who show up every day for people navigating housing […]