Insights

Nearly a Century of Kitsap County Records, Unified in One Program
OFFICIAL RECORDS DIGITIZATION & INDEXING Kitsap County, Washington Kitsap County’s land and public records lived in two very different worlds — bound and mechanical index books, and 269 rolls of 16mm rollfilm — and both needed to become one searchable digital record. 442,537 IMAGES CAPTURED 99.99% VERIFIED ACCURACY 38 PRODUCTION DAYS THE SITUATION Under a […]
25,671 Images, One Two-Day Window, Within 1% of Estimate
OFFICIAL RECORDS DIGITIZATION & INDEXING 25,671 Images, One Two-Day Window, Within 1% of Estimate Douglas County, Washington Thirty-seven volumes of mid-century photostat records had to be captured, inspected, and indexed inside a single two-day on-site window — with no room to come back for a second pass.   25,671 IMAGES DIGITIZED 0.88% VARIANCE FROM ESTIMATE […]
13 Million Images Into a Living Digital Archive
DIGITAL CONVERSION PROGRAM 13 Million Images Into a Living Digital Archive Santa Clara County, California Santa Clara County’s Official Records, Deeds, Trust Deeds, and Grantor/Grantee indexes lived across microfilm, fiche, and bound books — formats that had to be converted in sequence, phase by phase, without pausing the County’s own operations.   13M+ IMAGES (EST. […]
44 Million Records, Six Years, One Modern Archive
ENTERPRISE-SCALE RECORDS DIGITIZATION 44 Million Records, Six Years, One Modern Archive San Bernardino County, California Across California’s largest county by land area, decades of official records, deeds, mining claims, and vital records sat on roll film and in bound books — a scale of paper and film that most digitization programs never approach.   44M+ […]
928,000 Images of Gold Country History, Made Searchable
HISTORICAL RECORDS DIGITIZATION 928,000 Images of Gold Country History, Made Searchable Calaveras County, California Calaveras County’s deeds, mining claims, and land records lived on both roll film and in bound books — two very different archives that needed to become one consistent, searchable record. 927,818 IMAGES DIGITIZED 99.99% VERIFIED ACCURACY 2023–2024 PROJECT SPAN THE SITUATION […]
The Last Mile Problem in Document Digitization
Most organizations declare victory on document digitization when their AI reaches 90% accuracy. They shouldn’t. The real story and the real risk lives in the 10% that automation cannot confidently handle. And in my experience, that’s exactly where organizations stop asking the hard questions. AI-powered extraction, OCR, and intelligent document processing have advanced significantly, delivering […]
The Human in the Loop Is Not a Stopgap. It Is the Point.
In my opinion, the benchmark most organizations use to measure AI success is the same one they use to justify headcount reductions: how few people does it need? The assumption underneath that question is that human review is a temporary inconvenience, a stopgap until technology matures enough to work without us. In government, defense, and […]
Trust Is the Real Bottleneck in AI Data Extraction
In my opinion, the AI industry is focused on the wrong problem. Most conversations revolve around accuracy rates, processing speed, and model performance. Those things matter, but they are rarely what determines success in government and defense environments. In my experience, the real bottleneck is trust. Organizations do not struggle because AI cannot extract information. […]
Why California’s Proposed PAGA Regulations Are Raising the Bar on Data Defensibility
In my opinion, many people are looking at California’s proposed PAGA regulations through a legal lens when they should be looking at them through a data lens. The discussion has focused on cure rights, filing requirements, and procedural changes. Those are important, but they are not what will determine how successfully employers respond. In my […]