Introduction In my opinion, we’re asking the wrong questions about AI governance. Most organizations are investing significant time and resources in governing AI models, approving tools, and strengthening security controls. Those are important foundations, but they don’t address where every AI-assisted decision truly begins, with human intent. Before AI generates an answer, someone has already […]
OFFICIAL RECORDS DIGITIZATION & INDEXING Snohomish County, Washington From 1862 to 2002, Snohomish County’s Deeds, Marriage Certificates, Mining Claims, and dozens of other statutory records were retrievable only by physically pulling bound volumes off a shelf. 649,533 IMAGES CAPTURED 1,387 BOOKS DIGITIZED 46 PRODUCTION DAYS THE SITUATION The Snohomish County Auditor’s Office needed 1,387 […]
MULTI-PHASE RECORDS MODERNIZATION Pierce County, Washington More than a century of Pierce County deeds, mortgages, liens, and vital records sat across bound volumes, microfilm, and loose paper — too large a backlog for the Auditor’s Office to convert without a partner built for scale. 6.1M IMAGES CAPTURED 6,978 BOOKS, ROLLS & BOXES 9 PHASES, […]
OFFICIAL RECORDS DIGITIZATION & INDEXING Kitsap County, Washington Kitsap County’s land and public records lived in two very different worlds — bound and mechanical index books, and 269 rolls of 16mm rollfilm — and both needed to become one searchable digital record. 442,537 IMAGES CAPTURED 99.99% VERIFIED ACCURACY 38 PRODUCTION DAYS THE SITUATION Under a […]
OFFICIAL RECORDS DIGITIZATION & INDEXING 25,671 Images, One Two-Day Window, Within 1% of Estimate Douglas County, Washington Thirty-seven volumes of mid-century photostat records had to be captured, inspected, and indexed inside a single two-day on-site window — with no room to come back for a second pass. 25,671 IMAGES DIGITIZED 0.88% VARIANCE FROM ESTIMATE […]
DIGITAL CONVERSION PROGRAM 13 Million Images Into a Living Digital Archive Santa Clara County, California Santa Clara County’s Official Records, Deeds, Trust Deeds, and Grantor/Grantee indexes lived across microfilm, fiche, and bound books — formats that had to be converted in sequence, phase by phase, without pausing the County’s own operations. 13M+ IMAGES (EST. […]
ENTERPRISE-SCALE RECORDS DIGITIZATION 44 Million Records, Six Years, One Modern Archive San Bernardino County, California Across California’s largest county by land area, decades of official records, deeds, mining claims, and vital records sat on roll film and in bound books — a scale of paper and film that most digitization programs never approach. 44M+ […]
HISTORICAL RECORDS DIGITIZATION 928,000 Images of Gold Country History, Made Searchable Calaveras County, California Calaveras County’s deeds, mining claims, and land records lived on both roll film and in bound books — two very different archives that needed to become one consistent, searchable record. 927,818 IMAGES DIGITIZED 99.99% VERIFIED ACCURACY 2023–2024 PROJECT SPAN THE SITUATION […]
Most organizations declare victory on document digitization when their AI reaches 90% accuracy. They shouldn’t. The real story and the real risk lives in the 10% that automation cannot confidently handle. And in my experience, that’s exactly where organizations stop asking the hard questions. AI-powered extraction, OCR, and intelligent document processing have advanced significantly, delivering […]
