Our Services
Integrated Technology and Operations Services
iBridge combines advanced technology, industry expertise, and secure infrastructure to deliver efficient, compliant, and scalable operations for regulated organizations.
Business Process Outsourcing
iBridge handles the complex, high-volume back-office work that your team doesn’t have the capacity — or the specialized expertise — to do efficiently at scale.
We serve clients in the legal, healthcare, nonprofit, utilities, financial services, and government sectors. We bring our industry expertise and technical skills to every engagement. And we work as an extension of your team, not a vendor at arm’s length.
What we handle
Medical EOB Processing: Healthcare expertise meets high-volume data extraction. We handle Explanation of Benefits documents accurately and at scale, for providers and payers alike.
Timesheet Coding: We transform raw time entries into properly classified, billable data that meet client requirements and support PAGA litigation.
Invoice Coding We extract invoice data, apply GL codes, and validate against purchase orders and contracts, streamlining accounts payable without adding headcount.
PDF Data Extraction: This is the foundation. Using advanced OCR, intelligent processing, and human verification, we convert documents of any complexity or quality into structured, actionable data that integrates directly with your existing systems. It’s what makes everything else work.
Why it works
iBridge was built around document intelligence, which is the hard problem of turning unstructured information into data your organization can use. That’s the capability behind every service we deliver.
If you have a processing challenge that’s too complex, too specialized, or too variable for a commodity BPO, that’s exactly where we operate.
HYBRID AI DOCUMENT INTELLIGENCE SERVICES
Modern organizations are drowning in documents scanned files with poor image quality, legacy records that resist digital transformation, and vast archives that contain valuable information locked in inaccessible formats. iBridge’s Hybrid AI approach combines cutting edge artificial intelligence with expert human oversight to transform problematic documents into clean, searchable, and usable digital assets.
Unlike pure automation solutions that fail on complex or degraded documents, our hybrid model leverages AI for speed and scale while applying human intelligence where it matters most ensuring accuracy, handling exceptions, and validating results.
Whether you’re digitizing historical archives, enhancing poor-quality scans for litigation, or preparing documents for data extraction and analysis, our services deliver the quality and reliability your operations demand. Our document digitalization services support the entire digital document lifecycle. Our Online content inspection provides the scanning quality assurance layer, with trained reviewers examining digitized materials to verify OCR accuracy, validate data completeness, and ensure outputs meet your specific standards before delivery.
Followed by our document enhancement techniques, which rescue poor-quality scans, faded originals, cursive text, and degraded stamps and signatures through advanced image processing that improves clarity, removes artifacts, and optimizes documents for downstream processing. Our Hybrid AI methodology combines artificial intelligence for speed and scale with human expertise for rapid turnaround times and 100% accuracy.
We have 20 years of experience and trained specialists who review complex documents, validate outputs, and handle exceptions that machines cannot reliably resolve. This integrated approach transforms problematic document collections into clean, searchable, usable digital assets that support litigation, regulatory compliance, business operations, and long-term archival needs.
Legal Support Services
Litigation is deadline-driven, scrutiny-intensive, and unforgiving of process failures. iBridge provides specialized back-office support that lets your attorneys focus on strategy and advocacy — while we handle the volume work that underlies every successful case.
We serve plaintiff and defense counsel at law firms and corporate legal departments, bringing both legal industry expertise and advanced document technology to every engagement.
What We Handle
Employment Litigation — PAGA & FLSA: These cases run on data. We systematically collect, organize, code, and analyze large volumes of payroll records, timesheets, and wage data to support class certification, damages calculations, and expert witness reports. Meal and rest break violations, timekeeping anomalies, statistical payroll analysis, we’ve done this work at scale, for both sides of the table.
Social Media Preservation: Digital evidence disappears. We capture, authenticate, and archive social media content (posts, profiles, messages, activity) in defensible, court-ready formats before it’s altered or deleted. Evidentiary standards were met from the start.
Document Coding & Review: We organize and classify large document sets for discovery, applying consistent coding protocols for privilege review, issue coding, and production workflows. We integrate with all major litigation support platforms and adapt to your case-specific requirements.
Medical Record Processing: For personal injury, malpractice, and healthcare fraud matters, we extract field-level data from paper and scanned records, convert EOB documents into structured formats, and process handwritten clinical notes using a proprietary solution developed over two years of production deployment. Unstructured medical documentation becomes reviewable, analyzable, and ready for your litigation team.
PDF Data Extraction: The foundation. Advanced OCR, intelligent processing, and human verification convert documents of any complexity into structured, actionable data — integrated directly with your case management and litigation support systems. Defensible process, documented chain of custody.
Built for legal standards
Precision, confidentiality, and defensible process aren’t features we offer — they’re the baseline we operate from. We understand what it means for work product to withstand scrutiny, and we build our workflows accordingly.
If your matter involves large-scale document processing, complex data extraction, or digital evidence challenges, we should talk.
Application Hosting
iBridge provides enterprise-grade application hosting services that deliver the reliability, security, and performance your mission-critical applications demand. Our hosting solutions are built on robust infrastructure with comprehensive compliance frameworks, allowing you to focus on your core business while we manage the complex technical environment that keeps your applications running smoothly.
We serve clients across healthcare, legal, and nonprofit sectors where security, uptime, and regulatory compliance are non-negotiable.
Our approach combines proactive monitoring, regular maintenance, disaster recovery planning, and responsive support to ensure your applications remain available, secure, and performant. Whether you’re hosting our proprietary solutions like Kairos IMS and Metolius, running custom applications, or consolidating legacy systems, our hosting services provide the stable foundation your operations require.
Azure-Based Tier 2 Infrastructure
Our Tier 2 hosting environment leverages Microsoft Azure’s enterprise cloud platform to deliver production-grade hosting with built-in redundancy, security controls, and compliance capabilities. This architecture provides the balance of reliability, cost-effectiveness, and flexibility that most organizations need for their operational applications.
Our Azure-based infrastructure includes redundant systems across multiple availability zones, automated backup and recovery processes, comprehensive security monitoring, and compliance frameworks aligned with HIPAA, SOC 2, and other regulatory standards. We manage operating system patching, security updates, performance optimization, and capacity planning while providing transparent reporting on system health and availability.
The Tier 2 structure delivers enterprise reliability without the cost and complexity of full high-availability architectures, making it ideal for applications requiring strong uptime guarantees and robust disaster recovery capabilities at sustainable price points.
Connect with Us
Ready to tackle a new initiative or streamline existing processes? Our team brings diverse expertise to every challenge. Let’s discuss how we can support your goals.
