The Two Week Lag

Part Three in a Six-Part Series Sharing What Every Nonprofit Leader Needs to Know to Win in a Data-Driven Funding World

I want to take a moment for the people doing one of the hardest jobs there is.

The case managers, program directors, and nonprofit staff who show up every day for people navigating housing instability, addiction, family crisis, and circumstances most of us will never face. They carry a lot. And they do it largely without the tools, data infrastructure, or the recognition their work actually deserves.

I’ve been writing a six-part series about that gap — not to criticize the people doing the work, but to shine a light on the structural problems that make hard work harder than it needs to be.

https://kairosims.com/article-the-two-week-lag/

This article follows a case manager with 30 clients. He sees two of them today. It’s about what happens to the 28 clients a case manager doesn’t see today. It’s about the information that never makes it into the system because no one thought to ask for it.

The non-profit case management conversation is a one-way door. What comes through it is what was asked for. Everything the client navigated alone, between appointments, stays outside.

If you donate to a nonprofit, volunteer with one, or simply care about whether the people who need help are actually getting it, this is worth a few minutes of your time.

Like it? Share it with someone who runs a nonprofit, or tag them below. The people doing this work know they have a problem. Help them find out there are ways to solve it.