Population Health & Interoperability
Health Data Protection
Data security in the age of health information exchange, multi-point network access, and complex layers of locally hosted, cloud-based, and federated application/network layers presents significant challenges. IBridge and its partner, Intrepid Ascent, provide technical assessments of organizations’ application and IT architecture for risks associated with layered, shared, and hosted services within and across health care enterprises. We also review organizations’ policy and procedure frameworks for appropriateness to context and alignment with industry best practices. In addition, culture is as important to health data protection as either IT architecture or formal policies. Our organizational security assessments review the cultural climate and the structure of internal teams, guiding clients toward proactive security risk management embedded into everyday practices.
Data Exchange and Interoperability
The demand on health care organizations to share clinical data for treatment and care coordination has never been greater. Effective health care today requires that providers have access to patient information, regardless of the origin of that information, in a format appropriate to their workflow. With the increasing maturity and adoption of national health IT standards, there are multiple options for data exchange within large enterprises or across health care communities with shared patient populations. IBridge and its partner, Intrepid Ascent, support clients with data exchange and interoperability capability assessments, strategic planning, vendor selection and technology implementation, stakeholder engagement, governance and policy development, workflow and process improvement, and ongoing management services.
Population Health Improvement
Today’s healthcare organizations face the challenge of transforming care delivery to yield greater value – or quality over cost – to improve population health outcomes. This transformation requires addressing three key challenges: (1) Shifting care models from reliance on traditional face-to-face provider visits to use of expanded care teams and proactive and often virtual “touches”; (2) Enhancing and integrating data systems to support population health management and operational and fiscal decision-making under new payment systems; and, (3) Keeping providers and staff engaged in a time of continuous and dramatic change. IBridge and its partner, Intrepid Ascent, help clients meet these challenges by looking holistically at strategic priorities and offering creative approaches that integrate health IT, change management, and population health improvement to drive value, whether for specific programs or enterprise-wide. Our services include assessments of population health capabilities, strategic planning, vendor procurements, program and technology implementation, change management, performance measurement, and program evaluation.
Electronic Health Record (EHR) Optimization
Provider organizations need their EHRs to do more than ever, from simplified interfacing with other systems, to clinical decision support, to portals for patient engagement, to reporting, and all with an improved user experience. Federal EHR certification criteria and quality objectives further set requirements for EHR vendors and expectations for their users. As the hospital and ambulatory markets for EHRs mature and consolidate under these pressures, health care organizations seek to optimize the performance of their current EHR(s) or to migrate to a new EHR. IBridge and its partner, Intrepid Ascent, support clients through performing gap analyses of their system capabilities and needs, recommend strategies for optimizing existing systems, and support the vendor selection process if required. Throughout, we address technical dynamics such as integrating EHRs with other systems, and operational dynamics such as workflow redesign and meeting program requirements.
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