The future is hard to predict, and a new survey by EMC shows that the IT industry is ill-equipped to take on the challenge. According to the Global Data Protection Index, a survey of 2,200 IT professionals and decision makers across 18 countries, businesses are not prepared to tackle the emerging road blocks of data security.
Key statistics from the report include:
- 18 percent of survey respondents predicted that their organization’s data security infrastructure could support future business challenges.
- 10 percent said the opposite—their organizations were unprepared to handle emerging issues.
- 34 percent admitted that their organizations could handle “some” future challenges.
The report also detailed the costs associated with unplanned system downtime. On average, a business can expect to lose $550,000 and 22 hours of employee labor during each down period. In addition, the losses compound as more data vendors are involved—businesses with four or more data vendors had to wait an average of 37 hours before all processes were restored.
Complex Data Environments
Why do multiple vendors make things so complicated? According to Michael Wilke, EMC senior director of marketing, Core Technologies, it all comes back to data. He explained that each vendor has its own strategies for deploying solutions and data protection, and as the number of vendors increases, the data environment becomes less transparent and harder to manage.
“Monitoring complex data protection environments becomes extremely difficult, making failed backups harder to detect and rectify,” he said.
Moreover, these backups are necessary for data security—EMC’s report found that hardware failure was the biggest cause of unplanned system downtime, followed by power loss, software failure, and external breaches. As EMC revealed, this downtime can significantly affect a businesses’ productivity and financial security, making it essential that organizations relying on multiple vendors have security solutions in place.
The Cloud Solution
Despite how unprepared many businesses seem, all hope isn’t lost. According to the research, cloud technology was a common and well-regarded solution for data protection. Of those surveyed, the majority utilized cloud recovery in some form:
- 45 percent used cloud services for archiving and long-term data retention.
- 33 percent used cloud services as a mobile device backup.
- 21 percent relied on cloud technology for disaster recovery.
Though most businesses these days rely on the versatility of multiple data vendors, this flexibility comes at a cost. Each data vendor involved places the organization at greater liability. Moving forward, Businesses need to understand the risks inherent to sharing sensitive information, even with reputable data vendors, and try to prevent downtime, create backups, and utilize cloud storage should a problem occur.
Written by Dean Van Dyke, Vice President, Business Process Optimization
Dean Van Dyke is the Vice President of Business Process Optimization for iBridge. He brings more than 18 years of customer relations, business process outsourcing, lean six sigma, program/project management, records management, manufacturing, and vendor management experience to iBridge. Mr. Van Dyke was the former head of Microsoft’s corporate records and information management team and served honorably for over fourteen years in the U.S. Navy and Army National Guard. He received his Bachelor of Science in Business Administration from the University of South Dakota and his Master’s in Business Administration from Colorado Technical University.