Monthly Archives: September 2010

iBridge Announces New Managers in Marketing, Client Services, and Legal Coding

Beaverton, OR (PRWEB) September 30, 2010

iBridge LLC, an information management and Business Process Outsourcing (BPO) company serving the legal, healthcare, manufacturing and financial services industries, announced today the addition of five new members to its team.

  •     Marcia Stilwell, VP, Operations
  •     Pranab Bordoloi, Manager, Marketing Operations
  •     Nancy Cole, Manager, Client Services
  •     Susan Mauro, Coding Manager
  •     Shayna Eichen, Social Media Marketing

Marcia Stilwell – As VP of Operations, she is responsible for the day-to-day operation of the business, contributing to the effective management and profitable growth of the organization. Stilwell aligns enterprise strategies to leverage efficiencies and to streamline operations. She supports the CEO in the development and realization of overall company objectives.

Stilwell has more than 30 years of business experience with start-ups and small businesses based in the U.S., as well as large, Fortune 500 global corporations. She has experience in manufacturing, food and beverage, consumer products, and apparel and footwear. Her industry experience includes working with companies operating in the wholesale, retail and B2B / B2C eCommerce space. In addition, Stilwell is a member of iBridge’s Advisory Board and has, and continues to, serve on the Boards of several non-profit businesses in the fields of arts and education.

Having served as the Vice President and Treasurer of NIKE, Inc., Stilwell gained in-depth global business knowledge and experience. During her tenure at NIKE, she built and managed large teams of people, used her analytic and problem solving skills to solve complex financial problems, and travelled the world extensively building knowledge and awareness of NIKE by building relationships to better serve the Company and enhance the image of the brand. In her work with start-ups and small businesses, Stilwell translates her knowledge of strategic planning, best practices, collaboration, and team building to help organizations achieve their business and financial goals. She accomplishes these objectives by realigning current strategies and practices to allow the business to continue to grow and achieve financial success. Stilwell’s passion is helping individuals to realize personal and professional growth and fulfillment.

Pranab Bordoloi serves as manager of marketing operations in India, bringing 15 years of experience in presales, marketing and sales support, marketing communications and client services. Bordoloi established the India delivery office and supports the sales and business development activities of the U.S.-based sales team. Prior to iBridge, Bordoloi directed and coordinated sales, marketing and operations for Suprawin Technologies, Mindspace Builders & Developers and Sobha Projects and Trade Ltd. Bordoloi’s experience also includes five years of advertising account and client relationship management. He received a bachelor’s degree in civil engineering from Bangalore University.

Nancy Cole brings more than 20 years of experience in legal support services, business development, retail management, sales and marketing, with a focus on litigation support, consulting and case management. As manager of client services, she utilizes her strong understanding of the litigation process and several years experience working with attorneys and paralegals to build and maintain relationships with iBridge clients and provide industry training and innovative solutions. She began her legal career recruiting attorneys for national, regional, and local law firms in the Seattle and Portland markets. Cole earned a bachelor’s degree in biology from the University of Oregon. She is a member of Women in eDiscovery and Association of Certified e-Discovery Specialists (ACEDS).

Susan Mauro brings more than 20 years of experience in the financial services and legal industries to iBridge. As coding manager, Mauro leads iBridge’s teams of legal coders to create documentation and ensure strict quality assurance and adherence to deadlines. Previously, Mauro spent 12 years as a team leader for data entry, general transcription and legal coding, working heavily with various litigation support and coding software. Mauro holds an associate’s degree in information processing from Katharine Gibbs School in Boston.

Shayna Eichen has a strong background in customer relations, office administration, and a proficiency in Microsoft’s Office Suite. As iBridge’s point of contact for Social Media & Marketing, Ms. Eichen is responsible for all activity on Twitter, Facebook, and LinkedIn; she also helps to create and facilitate in-house marketing by providing technological and design support for corporate collateral campaigns. In addition, her responsibilities include client relations, telephone operations and management, as well as bid procurement, prequalification, and preparation. Eichen graduated cum laude in May 2010 with a Bachelor of Arts degree in History from the State University of New York at Binghamton in Binghamton, NY. She is currently working diligently to prepare for the LSATs and law school.

About iBridge LLC
iBridge is an information management and Business Process Outsourcing company that specializes in managing business critical information to enable customers to make better decisions faster. iBridge’s differentiation is constant innovation, business driven solutions developed in close collaboration with customers and providing exceptional service. iBridge legal experts have successfully processed data for more than 3500 cases in the last three years. Recent iBridge milestones include the completion of a review of 1.3 million documents in 11 days for a trademark infringement case, as well as reaching a coding capacity of more than 50,000 documents per day. The company serves several global corporations as well as mid-sized and small companies across the United States, Canada, and Europe, with core groups of customers in the legal, healthcare, manufacturing and financial services industries. For more information, please visit


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